Admission Policy
All online courses are taught in English. Students should have access to a desktop or laptop computer for the best learning experience.
Before enrolling, students are encouraged to review the technical specifications for their course to ensure their device meets the necessary requirements. A strong, stable, and unrestricted internet connection is required to access course materials, participate in activities, and complete assessments.
Access to courses is provided within three (3) business days after payment has been received and confirmed.
Students will receive their username and password by email from admissions@ciblonline.ca once access has been granted.
For any questions or concerns related to enrolment or technical access, please contact admissions@ciblonline.ca or call 604-720-9977.
Refund Policy
Students may request a refund within 24 hours of receiving access to their online course, provided that 10% or less of the course materials have been accessed.
A 5% administrative fee will be deducted from the total refund amount.
To request a refund, please email admissions@ciblonline.ca with your full name, course title, and reason for the request.
Refunds will be processed within 5–10 business days after approval.